bet365 telephone number

Bet365 is one of the leading online gambling platforms, offering a wide range of sports betting, casino games, and other entertainment options. While the platform is user-friendly and offers extensive online support, there may be times when you need to speak directly with a customer service representative. This article provides detailed information on how to contact Bet365 via telephone. Why Might You Need to Contact Bet365? There are several reasons why you might need to contact Bet365 customer support: Account Issues: Problems with logging in, account verification, or forgotten passwords.

  • Lucky Ace Palace
    new
    Luck&Luxury100% / $1500
    Casino popularity:
    Collecting more data...
    Payment methods
    • Mifinity
    • Google Pay
    • PIX
    • EcoPayz
    • Neteller
    • Apple Pay
    • Visa
    • Sofort
    • Interac
    • Wagering: 35 x (b)
    • Withdrawal time: 1 days
    • Minimum deposit to casino: $30
    • Bonus max bet: $5
    • Established: 2024
    • Free Spins: 200
    • 1st Deposit Bonus:100% / $1500 + 200 Free Spins
    • Bonus code: FRUIT22nd Deposit Bonus:100% / $1500 + 75 Free Spins
    • Bonus code: FRUIT33rd Deposit Bonus:75% / $3000 + 75 Free Spins
    • Bonus code: FRUIT44th Deposit Bonus:50% / $4500 + 200 Free Spins
    • Leading selection of slots
    • VISA casino site
    • HD streaming casino games
    • Newly unveiled casino
    • Signup offer now available
    • Mr. Gamble special bonuses
    Show more
  • Cash King Palace
    Royal Wins100% / $1500
    Casino popularity:
    Collecting more data...
    Payment methods
    • Mifinity
    • Google Pay
    • PIX
    • EcoPayz
    • Neteller
    • Apple Pay
    • Visa
    • Sofort
    • Interac
    • Wagering: 35 x (b)
    • Withdrawal time: 1 days
    • Minimum deposit to casino: $30
    • Bonus max bet: $5
    • Established: 2024
    • Free Spins: 200
    • 1st Deposit Bonus:100% / $1500 + 200 Free Spins
    • Bonus code: FRUIT22nd Deposit Bonus:100% / $1500 + 75 Free Spins
    • Bonus code: FRUIT33rd Deposit Bonus:75% / $3000 + 75 Free Spins
    • Bonus code: FRUIT44th Deposit Bonus:50% / $4500 + 200 Free Spins
    • Leading selection of slots
    • VISA casino site
    • HD streaming casino games
    • Newly unveiled casino
    • Signup offer now available
    • Mr. Gamble special bonuses
    Show more
  • Starlight Betting Lounge
    Celestial Bet100% / $1500
    Casino popularity:
    Collecting more data...
    Payment methods
    • Mifinity
    • Google Pay
    • PIX
    • EcoPayz
    • Neteller
    • Apple Pay
    • Visa
    • Sofort
    • Interac
    • Wagering: 35 x (b)
    • Withdrawal time: 1 days
    • Minimum deposit to casino: $30
    • Bonus max bet: $5
    • Established: 2024
    • Free Spins: 200
    • 1st Deposit Bonus:100% / $1500 + 200 Free Spins
    • Bonus code: FRUIT22nd Deposit Bonus:100% / $1500 + 75 Free Spins
    • Bonus code: FRUIT33rd Deposit Bonus:75% / $3000 + 75 Free Spins
    • Bonus code: FRUIT44th Deposit Bonus:50% / $4500 + 200 Free Spins
    • Leading selection of slots
    • VISA casino site
    • HD streaming casino games
    • Newly unveiled casino
    • Signup offer now available
    • Mr. Gamble special bonuses
    Show more
  • Golden Spin Casino
    Luxury Play100% / $1500
    Casino popularity:
    Collecting more data...
    Payment methods
    • Mifinity
    • Google Pay
    • PIX
    • EcoPayz
    • Neteller
    • Apple Pay
    • Visa
    • Sofort
    • Interac
    • Wagering: 35 x (b)
    • Withdrawal time: 1 days
    • Minimum deposit to casino: $30
    • Bonus max bet: $5
    • Established: 2024
    • Free Spins: 200
    • 1st Deposit Bonus:100% / $1500 + 200 Free Spins
    • Bonus code: FRUIT22nd Deposit Bonus:100% / $1500 + 75 Free Spins
    • Bonus code: FRUIT33rd Deposit Bonus:75% / $3000 + 75 Free Spins
    • Bonus code: FRUIT44th Deposit Bonus:50% / $4500 + 200 Free Spins
    • Leading selection of slots
    • VISA casino site
    • HD streaming casino games
    • Newly unveiled casino
    • Signup offer now available
    • Mr. Gamble special bonuses
    Show more
  • Silver Fox Slots
    Elegance+Fun100% / $1500
    Casino popularity:
    Collecting more data...
    Payment methods
    • Mifinity
    • Google Pay
    • PIX
    • EcoPayz
    • Neteller
    • Apple Pay
    • Visa
    • Sofort
    • Interac
    • Wagering: 35 x (b)
    • Withdrawal time: 1 days
    • Minimum deposit to casino: $30
    • Bonus max bet: $5
    • Established: 2024
    • Free Spins: 200
    • 1st Deposit Bonus:100% / $1500 + 200 Free Spins
    • Bonus code: FRUIT22nd Deposit Bonus:100% / $1500 + 75 Free Spins
    • Bonus code: FRUIT33rd Deposit Bonus:75% / $3000 + 75 Free Spins
    • Bonus code: FRUIT44th Deposit Bonus:50% / $4500 + 200 Free Spins
    • Leading selection of slots
    • VISA casino site
    • HD streaming casino games
    • Newly unveiled casino
    • Signup offer now available
    • Mr. Gamble special bonuses
    Show more
  • Spin Palace Casino
    Win Big Now100% / $1500
    Casino popularity:
    Collecting more data...
    Payment methods
    • Mifinity
    • Google Pay
    • PIX
    • EcoPayz
    • Neteller
    • Apple Pay
    • Visa
    • Sofort
    • Interac
    • Wagering: 35 x (b)
    • Withdrawal time: 1 days
    • Minimum deposit to casino: $30
    • Bonus max bet: $5
    • Established: 2024
    • Free Spins: 200
    • 1st Deposit Bonus:100% / $1500 + 200 Free Spins
    • Bonus code: FRUIT22nd Deposit Bonus:100% / $1500 + 75 Free Spins
    • Bonus code: FRUIT33rd Deposit Bonus:75% / $3000 + 75 Free Spins
    • Bonus code: FRUIT44th Deposit Bonus:50% / $4500 + 200 Free Spins
    • Leading selection of slots
    • VISA casino site
    • HD streaming casino games
    • Newly unveiled casino
    • Signup offer now available
    • Mr. Gamble special bonuses
    Show more
  • Royal Fortune Gaming
    Opulence & Thrills100% / $1500
    Casino popularity:
    Collecting more data...
    Payment methods
    • Mifinity
    • Google Pay
    • PIX
    • EcoPayz
    • Neteller
    • Apple Pay
    • Visa
    • Sofort
    • Interac
    • Wagering: 35 x (b)
    • Withdrawal time: 1 days
    • Minimum deposit to casino: $30
    • Bonus max bet: $5
    • Established: 2024
    • Free Spins: 200
    • 1st Deposit Bonus:100% / $1500 + 200 Free Spins
    • Bonus code: FRUIT22nd Deposit Bonus:100% / $1500 + 75 Free Spins
    • Bonus code: FRUIT33rd Deposit Bonus:75% / $3000 + 75 Free Spins
    • Bonus code: FRUIT44th Deposit Bonus:50% / $4500 + 200 Free Spins
    • Leading selection of slots
    • VISA casino site
    • HD streaming casino games
    • Newly unveiled casino
    • Signup offer now available
    • Mr. Gamble special bonuses
    Show more
  • Diamond Crown Casino
    Opulence & Fun100% / $1500
    Casino popularity:
    Collecting more data...
    Payment methods
    • Mifinity
    • Google Pay
    • PIX
    • EcoPayz
    • Neteller
    • Apple Pay
    • Visa
    • Sofort
    • Interac
    • Wagering: 35 x (b)
    • Withdrawal time: 1 days
    • Minimum deposit to casino: $30
    • Bonus max bet: $5
    • Established: 2024
    • Free Spins: 200
    • 1st Deposit Bonus:100% / $1500 + 200 Free Spins
    • Bonus code: FRUIT22nd Deposit Bonus:100% / $1500 + 75 Free Spins
    • Bonus code: FRUIT33rd Deposit Bonus:75% / $3000 + 75 Free Spins
    • Bonus code: FRUIT44th Deposit Bonus:50% / $4500 + 200 Free Spins
    • Leading selection of slots
    • VISA casino site
    • HD streaming casino games
    • Newly unveiled casino
    • Signup offer now available
    • Mr. Gamble special bonuses
    Show more
  • Lucky Ace Casino
    Luck&Luxury100% / $1500
    Casino popularity:
    Collecting more data...
    Payment methods
    • Mifinity
    • Google Pay
    • PIX
    • EcoPayz
    • Neteller
    • Apple Pay
    • Visa
    • Sofort
    • Interac
    • Wagering: 35 x (b)
    • Withdrawal time: 1 days
    • Minimum deposit to casino: $30
    • Bonus max bet: $5
    • Established: 2024
    • Free Spins: 200
    • 1st Deposit Bonus:100% / $1500 + 200 Free Spins
    • Bonus code: FRUIT22nd Deposit Bonus:100% / $1500 + 75 Free Spins
    • Bonus code: FRUIT33rd Deposit Bonus:75% / $3000 + 75 Free Spins
    • Bonus code: FRUIT44th Deposit Bonus:50% / $4500 + 200 Free Spins
    • Leading selection of slots
    • VISA casino site
    • HD streaming casino games
    • Newly unveiled casino
    • Signup offer now available
    • Mr. Gamble special bonuses
    Show more
  • Royal Flush Lounge
    Opulent Play100% / $1500
    Casino popularity:
    Collecting more data...
    Payment methods
    • Mifinity
    • Google Pay
    • PIX
    • EcoPayz
    • Neteller
    • Apple Pay
    • Visa
    • Sofort
    • Interac
    • Wagering: 35 x (b)
    • Withdrawal time: 1 days
    • Minimum deposit to casino: $30
    • Bonus max bet: $5
    • Established: 2024
    • Free Spins: 200
    • 1st Deposit Bonus:100% / $1500 + 200 Free Spins
    • Bonus code: FRUIT22nd Deposit Bonus:100% / $1500 + 75 Free Spins
    • Bonus code: FRUIT33rd Deposit Bonus:75% / $3000 + 75 Free Spins
    • Bonus code: FRUIT44th Deposit Bonus:50% / $4500 + 200 Free Spins
    • Leading selection of slots
    • VISA casino site
    • HD streaming casino games
    • Newly unveiled casino
    • Signup offer now available
    • Mr. Gamble special bonuses
    Show more

bet365 telephone number

Bet365 is one of the leading online gambling platforms, offering a wide range of sports betting, casino games, and other entertainment options. While the platform is user-friendly and offers extensive online support, there may be times when you need to speak directly with a customer service representative. This article provides detailed information on how to contact Bet365 via telephone.

Why Might You Need to Contact Bet365?

There are several reasons why you might need to contact Bet365 customer support:

  • Account Issues: Problems with logging in, account verification, or forgotten passwords.
  • Deposits and Withdrawals: Queries about payment methods, transaction delays, or issues with funds.
  • Betting Queries: Questions about specific bets, odds, or the betting process.
  • Technical Issues: Problems with the website or app functionality.
  • General Enquiries: Any other questions or concerns you may have.

Bet365 Telephone Number

Bet365 offers a dedicated telephone support service for customers. The contact number varies depending on your location. Below are the general contact numbers for different regions:

United Kingdom

  • Telephone Number: 0800 028 8365
  • Opening Hours: 247

International

  • Telephone Number: +44 1782 684 757
  • Opening Hours: 247

Australia

  • Telephone Number: 1800 809 028
  • Opening Hours: 247

Canada

  • Telephone Number: 1 888 817 1111
  • Opening Hours: 247

Other Regions

  • For other regions, you can use the international contact number provided above.

Tips for Contacting Bet365 by Phone

When calling Bet365 customer support, keep the following tips in mind to ensure a smooth and efficient experience:

  • Have Your Account Details Ready: Be prepared to provide your account username and other relevant information to verify your identity.
  • Know Your Query: Have a clear idea of the issue you need help with to make the conversation more efficient.
  • Take Notes: Write down any important information or reference numbers provided by the support representative.
  • Be Patient: Wait times may vary, especially during peak hours. Be patient and polite.

Alternative Support Options

While telephone support is a convenient option, Bet365 also offers several other ways to get assistance:

  • Live Chat: Available on the Bet365 website and app, live chat allows you to communicate with a support representative in real-time.
  • Email Support: You can send an email to Bet365’s support team at [email protected]. Response times may vary.
  • Help Section: The Bet365 website features an extensive help section with FAQs and guides on various topics.

Contacting Bet365 via telephone is a straightforward process, with dedicated numbers available for different regions. Whether you have an account issue, a question about a bet, or need technical support, Bet365’s customer service team is available 247 to assist you. For those who prefer not to call, alternative support options such as live chat and email are also available.

bet365 bonus code canada reddit

Bet365 is one of the most popular online betting platforms globally, and it has a significant presence in Canada. If you’re a Canadian bettor looking to maximize your betting experience, understanding the Bet365 bonus code and how it works can be incredibly beneficial. This article will guide you through the process, particularly focusing on the information shared on Reddit.

What is a Bet365 Bonus Code?

A Bet365 bonus code is a special alphanumeric code that you can use during the registration process to unlock various bonuses and promotions. These codes can provide you with extra funds, free bets, or other perks that enhance your betting experience.

Types of Bonuses

  • Welcome Bonus: Typically offered to new users, this bonus can include free bets or a percentage match on your initial deposit.
  • Reload Bonus: Available to existing users, this bonus encourages you to make additional deposits.
  • Free Bets: These are bets that you can place without using your own money.
  • Loyalty Programs: Long-term users can benefit from loyalty programs that offer exclusive bonuses and rewards.

How to Use a Bet365 Bonus Code in Canada

Using a Bet365 bonus code is straightforward. Here’s a step-by-step guide:

  1. Visit Bet365: Go to the Bet365 website or download the mobile app.
  2. Create an Account: Click on the “Join” or “Register” button to start the registration process.
  3. Enter Personal Details: Fill in your personal information as required.
  4. Enter the Bonus Code: In the appropriate field, enter the bonus code you have.
  5. Make a Deposit: Complete your deposit to activate the bonus.
  6. Claim Your Bonus: Once your deposit is processed, your bonus should be credited to your account.

Finding Bet365 Bonus Codes on Reddit

Reddit is a treasure trove of information, including bonus codes for various platforms like Bet365. Here’s how you can find and use these codes:

Steps to Find Bonus Codes on Reddit

  1. Visit Reddit: Go to the Reddit website or app.
  2. Search for Bet365 Subreddits: Use the search function to find relevant subreddits like r/Bet365 or r/SportsBetting.
  3. Browse Posts: Look through recent posts and comments for bonus code discussions.
  4. Verify the Code: Ensure the code is still valid and applicable to Canadian users.

Tips for Using Reddit for Bonus Codes

  • Check Post Dates: Ensure the information is recent to avoid outdated codes.
  • Read Comments: Often, other users will confirm the validity of the code or provide additional tips.
  • Join Discussions: Participate in discussions to get real-time updates and insights.

Common Issues and Solutions

Bonus Code Not Working

  • Check Validity: Ensure the code is still active and applicable to your region.
  • Correct Entry: Double-check that you’ve entered the code correctly.
  • Contact Support: If all else fails, reach out to Bet365 customer support for assistance.

Bonus Requirements

  • Wagering Requirements: Be aware of any wagering requirements that need to be met before you can withdraw the bonus.
  • Time Limits: Some bonuses have time limits, so use them before they expire.

Using a Bet365 bonus code in Canada can significantly enhance your betting experience. By leveraging information from platforms like Reddit, you can find the best codes and maximize your benefits. Always ensure you understand the terms and conditions associated with each bonus to avoid any disappointments. Happy betting!

bet365 bonus code canada

Bet365 is one of the most renowned online betting platforms globally, offering a wide range of sports betting, casino games, and other entertainment options. For Canadian users, Bet365 provides a variety of bonuses and promotions that can significantly enhance your gaming experience. One of the key ways to access these offers is through the use of a Bet365 bonus code. In this article, we will delve into what a Bet365 bonus code is, how to use it, and the benefits it offers to Canadian users.

What is a Bet365 Bonus Code?

A Bet365 bonus code is a unique alphanumeric string that users can enter during the registration process or when making a deposit. This code activates specific bonuses and promotions that are not available to regular users. These bonuses can range from free bets, deposit matches, to exclusive access to certain games or events.

How to Use a Bet365 Bonus Code in Canada

Using a Bet365 bonus code is a straightforward process. Here’s a step-by-step guide:

  1. Create an Account: If you don’t already have a Bet365 account, you’ll need to sign up. Visit the Bet365 website and click on the “Join” or “Register” button.
  2. Enter Personal Details: Fill in the required personal information such as your name, address, and contact details.
  3. Input the Bonus Code: During the registration process, you’ll find a field labeled “Bonus Code” or “Promo Code.” Enter the code you have at this stage.
  4. Complete Registration: Finish the registration process by agreeing to the terms and conditions and verifying your account.
  5. Claim Your Bonus: Once your account is verified, the bonus associated with the code will be automatically credited to your account.

Types of Bonuses Available with Bet365 Bonus Codes

Bet365 offers a variety of bonuses that can be activated using a bonus code. Here are some of the most common types:

  • Welcome Bonus: A deposit match or free bet offered to new users as an incentive to join the platform.
  • Reload Bonus: Offers for existing users to encourage them to make additional deposits.
  • Free Bets: Credits that can be used to place bets without using your own money.
  • Exclusive Tournaments: Access to special tournaments or events that are not available to regular users.
  • Casino Bonuses: Offers specific to the casino section, such as free spins or match deposits.

Benefits of Using a Bet365 Bonus Code

Using a Bet365 bonus code offers several advantages:

  • Increased Playtime: Bonuses allow you to play more without risking your own money.
  • Higher Chances of Winning: Free bets and deposit matches can increase your potential winnings.
  • Exclusive Access: Gain access to special events and tournaments that are not available to everyone.
  • Enhanced Gaming Experience: Bonuses can make your overall gaming experience more enjoyable and rewarding.

Tips for Maximizing Your Bet365 Bonus Code

To get the most out of your Bet365 bonus code, consider the following tips:

  • Read the Terms and Conditions: Always understand the wagering requirements and any restrictions associated with the bonus.
  • Use the Bonus Wisely: Plan how you will use the bonus to maximize its value.
  • Stay Informed: Keep an eye on Bet365’s promotions page for new bonus codes and offers.

A Bet365 bonus code can be a valuable tool for Canadian users looking to enhance their online betting experience. By understanding how to use these codes and taking advantage of the various bonuses available, you can enjoy a more rewarding and enjoyable time on the platform. Whether you’re a new user or an existing one, always be on the lookout for the latest bonus codes to unlock exclusive offers and opportunities.

bet365 disadvantages

Introduction

As one of the world’s leading online sports betting and gaming operators, bet365 offers an extensive range of services for users in various countries. However, like any other platform, it has its downsides. This article aims to provide a comprehensive overview of the disadvantages associated with using bet365.

1. Geo-Restrictions

One major issue with bet365 is its restricted access to certain regions due to geo-restrictions. Users from specific countries or areas may not be able to create accounts, deposit funds, or access the platform altogether.

  • Countries affected: Bet365 has faced restrictions in several jurisdictions, including but not limited to:
    • United States
    • Australia (some states)
    • Canada (some provinces)
    • Ireland (with some exceptions for sports betting)
    • Singapore

2. Lack of Mobile App for Some Countries

Bet365’s mobile app is available in many countries, but its availability might be limited or restricted in certain regions.

  • Countries with limited mobile app access: This includes places where bet365 has faced geo-restrictions and those with specific country-level restrictions.

  • Possible workarounds:

    1. Use a VPN (Virtual Private Network): Connecting to a server in a region where the app is available might bypass some restrictions, but be aware that doing so may violate bet365’s terms of use.

    2. Access through web browser: Users can access bet365 from their mobile browsers if the app is not available, though this might not offer the same seamless experience as a dedicated app.

3. Limited Payment Options

Bet365 offers various payment methods for users to deposit and withdraw funds, but some options may be limited or restricted in certain regions.

  • Payment options affected: The availability of specific payment methods (e.g., credit cards, e-wallets) can vary depending on the user’s location.

  • Possible alternatives:

    1. Explore other deposit/withdrawal options: Users can check if there are alternative payment methods available within their region that could facilitate transactions.

    2. Contact customer support: Reach out to bet365’s customer service for assistance with deposit and withdrawal options, as they may be able to offer additional guidance or solutions based on your specific situation.

4. User Experience Limitations

While bet365 strives to provide an engaging user experience, some features might not be fully available or accessible in all regions due to geo-restrictions or platform limitations.

  • Affected features: The scope and nature of these limitations can vary significantly, ranging from restricted access to specific betting markets, promotions, or services.

  • Possible workarounds:

    1. Explore different areas within the platform: Users might find that certain aspects of the service are accessible despite geo-restrictions.

    2. Stay up-to-date with company announcements: Keep an eye on bet365’s communication channels for updates regarding expanded services or adjustments to existing features.

5. Terms and Conditions

As with any online gaming platform, understanding bet365’s terms of use is crucial. Users must be aware of the policies governing their account, including those related to bonuses, promotions, and withdrawals.

  • Key aspects: Focus on clauses concerning eligibility, bonus requirements, withdrawal rules, and any conditions that might affect your experience.

  • Recommendations:

    1. Read and understand terms thoroughly: It’s essential to familiarize yourself with bet365’s policies before creating an account or making deposits.

    2. Contact customer support for clarification: If you’re unsure about specific terms or conditions, don’t hesitate to reach out to bet365’s customer service team for additional guidance.

While bet365 offers a vast array of services and features, its geo-restrictions, limited mobile app availability, payment restrictions, user experience limitations, and complex terms of use are significant disadvantages that users should be aware of. By understanding these potential downsides, you can better navigate the platform and make informed decisions about your online betting and gaming activities.

Final Thoughts

  • Awareness is key: Being informed about bet365’s disadvantages will help you avoid any unexpected issues or disappointment.
  • Research and planning are crucial: Before engaging with the platform, research the terms of service, payment options, and regional access to ensure a smooth experience.
  • Stay vigilant and adapt: As policies and regulations evolve, stay updated with bet365’s announcements and adjustments to maximize your use of their services.

Frequently Questions

What is the customer service telephone number for bet365?

For customer service inquiries, bet365's telephone number is +44 800 028 8365. This line is available 24/7 to assist with any questions or issues you may have. Whether you need help with account management, technical support, or general betting queries, bet365's dedicated customer service team is ready to provide prompt and efficient assistance. Remember, for immediate support, calling this number is the quickest way to resolve your concerns. For more information, visit the bet365 website or check their customer service page.

What is the telephone betting number for Bet365?

Bet365's telephone betting number is 0800 028 8371 for customers in the UK. This service allows you to place bets over the phone, providing a convenient alternative to online betting. Remember to have your account details ready when calling to ensure a smooth transaction. Bet365 is known for its extensive range of betting options and excellent customer service, making it a popular choice among bettors. For more information or assistance, you can also visit their website or contact their customer support team.

 

How does telephone betting work with bet365?

Bet365 offers telephone betting services for those who prefer to place bets over the phone. To use this service, customers need to register an account online and then call the dedicated bet365 telephone betting number. Once connected, a representative will assist in placing bets, providing odds, and answering any queries. This method is secure and convenient, allowing users to bet on various sports and events without needing internet access. It's important to have your account details ready and to follow the prompts provided by the representative to ensure a smooth betting experience. Bet365's telephone betting service is designed to offer the same extensive range of markets and competitive odds available online.

How can I contact Bet365 via telephone for support?

To contact Bet365 via telephone for support, visit the official Bet365 website and navigate to the 'Contact Us' section. Here, you will find a list of international phone numbers tailored to different regions for customer support. Ensure you select the number corresponding to your country to receive localized assistance. Bet365's customer service team is available 24/7 to help with any queries or issues you may have. Make sure to have your account details ready for a faster and more efficient support experience.

How can I reach bet365 support via telephone?

To contact bet365 support via telephone, you can find the appropriate number on their official website under the 'Contact Us' section. The available phone numbers vary based on your location, so ensure you select the one corresponding to your country. Typically, bet365 offers customer service through dedicated lines for different regions, such as the UK, Australia, and Canada. For immediate assistance, check the website for the most current and relevant contact information. Always verify the number to avoid potential scams and ensure you are reaching the official bet365 support team.